By using our platform, we process your personal data. This privacy policy explains which personal data we process and how we handle this information. You will also learn about your rights, how long we retain your data, and who has access to it.
Personal data
We process personal data that you provide to us in the context of our services. We process:
- Contact details: when you fill out the contact form on our website, we process the personal data you provide, such as your name, email address, and the content of your message. We use this information solely to respond to your inquiry.
- Usage data: when you visit our website, we process information about how you arrived on our site, which parts of the website you visited, the date and duration of your visit, your anonymized IP address, information about the device you used to access our website, and so on.
- Cookies: by using our website, cookies are placed on your device. Cookies are small data files that are transferred by websites to devices for record-keeping purposes and to enhance the functionality of our website and services.
We process this personal data because you have provided it voluntarily, it was obtained in the context of our services, it has been made available to us by third parties, or it has become known through public sources. We also collect personal data when you visit our website and fill out our contact page.
Purposes of processing
We process personal data solely for the following purposes:
- facilitating and providing access to, delivering, and enabling the use of the services we offer;
- to analyze how often our website is visited and how users navigate through the site;
- ensuring the continuity and proper functioning of products and services, including performing maintenance, creating backups, making improvements based on identified errors or inaccuracies, and receiving support;
- improving our services;
- being able to inform you about relevant products and services;
- to comply with legal obligations applicable to us.
Legal bases for processing
We process the aforementioned personal data solely on the following legal bases as referred to in Article 6 of the GDPR:
- compliance with a legal obligation;
- the performance of a contract;
- explicit consent;
- a legitimate interest.
Retention periods
We do not retain personal data longer than necessary for the purposes mentioned above or as required by applicable laws and regulations.
Sharing personal data
We do not sell your data to third parties. We only share your personal data with other parties when it is truly necessary for the provision of our services. Parties that receive access to your data from us may only use it to provide services on our behalf and in accordance with the purposes stated above.
In addition, there may be a legal obligation to share personal data with a third party, such as a regulatory authority or another public authority. If necessary, we will inform you about this.
Responsibility for other web pages
This privacy policy does not apply to third-party websites that are connected to our website through buttons and/or links. We cannot guarantee that these third parties handle your personal data in a reliable and secure manner. We do not supervise and are not responsible for the processing of your personal data by and through such third parties. To find out which parties are connected to our website, please refer to our cookie policy.
Personal data of minors
We do not process personal data from children on our websites and/or applications, as far as we are aware that this involves information about minors (under the age of 16). If you are a parent and discover that your child has provided us with personal data, please contact us using one of the methods mentioned above. We will then work with you to find a suitable solution.
Data subject rights
If you have any questions about our privacy policy or about viewing, modifying, or deleting personal data, you can always contact us. In addition, under the GDPR, you have several rights. You can request us to:
- delete your personal data;
- restrict the processing of your personal data;
- object to the processing of your personal data;
- request a copy of your personal data and, under certain conditions, have it transferred to a third party;
- withdraw the consent you previously gave for processing your personal data;
- object to the automated processing of your personal data.
If we process your personal data based on your consent, you may withdraw that consent at any time.
There may be circumstances in which we are unable to fully comply with your request. In such cases, we will inform you accordingly.
If you choose to exercise any of the rights mentioned above, we may ask you to verify your identity to prevent misuse.
Do you have a complaint?
Are you not satisfied with the way your personal data is being processed? We are happy to help you further. You can also file a complaint with the Data Protection Authority.
Personal data protection
We do everything we can to protect your personal data in accordance with privacy laws and regulations. We secure personal data by implementing appropriate technical and organizational measures. In the event of a data breach, we will report it to the relevant supervisory authority if necessary. If the situation requires it, we will also inform you.
Current privacy policy
We may update this privacy policy from time to time. Any changes to our privacy policy will be published here. Therefore, check this page regularly to stay informed of any changes.
Do you have a question?
Do you have questions about the processing of your personal data? We’re happy to help, so feel free to contact us via the contact form.
